Frequently Asked Questions
_________________________________________________________________ Q: How much space is needed for the photo booth? A: Our setup requires a space of at least 8x8 feet with access to a standard power outlet. Larger setups for custom backdrops may need more room. Our 360 Booth requires 10x10 feet. *We may be able to accommodate smaller spaces as well.* Q: Can the photo booth be set up outdoors? A: Yes! However, we require a flat, covered area to protect the equipment from weather conditions like wind, rain, and direct sunlight. Q: How long does it take to set up the photo booth? A: We typically arrive 60–90 minutes before your event to set up and ensure everything is running smoothly.
________________________________________________________________+ Q: Can I customize the photo prints? A: Absolutely! We can add your event logo, name, date, or custom design to the prints to match your theme. Q: Do you provide props and backdrops? A: Yes! We provide a variety of props and themed backdrops. You can also upgrade to a custom backdrop for an additional fee. Q: Can guests share their photos digitally? A: Yes! We offer instant digital sharing via text, email, and social media, depending on the package you choose.
________________________________________________________________+ Q: Will someone be there to assist with the booth? A: Yes, a friendly and professional attendant will be present to assist guests and ensure the booth runs smoothly. Q: What happens if there’s a technical issue during my event? A: Our attendant is trained to troubleshoot common issues on-site. In rare cases where a major issue occurs, we will attempt to get everything operational as soon as possible.
________________________________________________________________+ Q: Will I get a copy of all the photos taken? A: Yes! We offer a digital photo album for an additional fee. Q: Can I order reprints or a photo album? A: Yes! We offer a customizable photo album for an additional fee, but we do not offer reprints after an event.
________________________________________________________________+ Q: Do you travel outside your local area? A: Yes! We serve NYC and surrounding areas. A travel fee may apply for locations outside our standard service range. Q: What if I need to cancel or reschedule? A: We understand that plans change. If you need to reschedule, we’ll do our best to accommodate a new date. Deposits are non-refundable, but we may apply them to a future event.
What areas of NYC do you serve?
KDMSnapShotMedia provides luxury photo booth rentals across all five boroughs — Manhattan, Brooklyn, Queens, The Bronx, and Staten Island. We also serve nearby areas in New York and New Jersey. Travel fees may apply for locations outside NYC.
How far in advance should I book?
We recommend booking at least 4–6 weeks in advance for weekends and peak event seasons (spring and fall). Events within seven days may incur an additional fee.
Is a deposit required to reserve my date?
Yes, a deposit is required to secure your event date. The remaining balance is due prior to the event. Please contact us for full payment terms.
Can I customize the Photo Booth for my brand or event theme?
Absolutely. Custom branded overlays, logos, color themes, and backdrops are available across all packages. Corporate clients and wedding couples love this feature. Advance notice is needed for custom backdrops and booth wrapping.
What's the difference between the 360 Video Booth and the AI Photo Booth?
Our 360 Video Booth captures stunning slow-motion video footage from every angle — perfect for dramatic, shareable moments at galas and weddings. Our AI Photo Booth feature uses artificial intelligence to create stylized, artistic photos with unique digital effects. Both are part of our Luxury package tier.
Do all packages include a professional attendant?
Every package with the exception of our Stand Alone digital photo booth includes a professional attendant. Our Stand Alone has a drop off option for intimate settings, but an attendant can be added fro an additional fee.