Frequently Asked Questions
_________________________________________________________________ Q: How much space is needed for the photo booth? A: Our setup requires a space of at least 8x8 feet with access to a standard power outlet. Larger setups for custom backdrops may need more room. Our 360 Booth requires 10x10 feet. *We may be able to accommodate smaller spaces as well.* Q: Can the photo booth be set up outdoors? A: Yes! However, we require a flat, covered area to protect the equipment from weather conditions like wind, rain, and direct sunlight. Q: How long does it take to set up the photo booth? A: We typically arrive 60–90 minutes before your event to set up and ensure everything is running smoothly.
________________________________________________________________+ Q: Can I customize the photo prints? A: Absolutely! We can add your event logo, name, date, or custom design to the prints to match your theme. Q: Do you provide props and backdrops? A: Yes! We provide a variety of props and themed backdrops. You can also upgrade to a custom backdrop for an additional fee. Q: Can guests share their photos digitally? A: Yes! We offer instant digital sharing via text, email, and social media, depending on the package you choose.
________________________________________________________________+ Q: Will someone be there to assist with the booth? A: Yes, a friendly and professional attendant will be present to assist guests and ensure the booth runs smoothly. Q: What happens if there’s a technical issue during my event? A: Our attendant is trained to troubleshoot common issues on-site. In rare cases where a major issue occurs, we will attempt to get everything operational as soon as possible.
________________________________________________________________+ Q: Will I get a copy of all the photos taken? A: Yes! We offer a digital photo album for an additional fee. Q: Can I order reprints or a photo album? A: Yes! We offer a customizable photo album for an additional fee, but we do not offer reprints after an event.
________________________________________________________________+ Q: Do you travel outside your local area? A: Yes! We serve NYC and surrounding areas. A travel fee may apply for locations outside our standard service range. Q: What if I need to cancel or reschedule? A: We understand that plans change. If you need to reschedule, we’ll do our best to accommodate a new date. Deposits are non-refundable, but we may apply them to a future event.